Our website address is https://c.studentlanguages.com. We collect and process some personal data relating to our students to make sure we offer students the best and most valuable resources for their needs. We want to be transparent about how we collect and use this data and to make sure we meet our data protection obligations.
What information does Student Languages collect?
Student Languages collects and processes some different information about. This includes:
• Your name, email address (work/personal), telephone number, gender, general age, general location and type of browser, platform and device you use to access the website.
How Student Languages collects personal data
Student Languages collects this information in a variety of ways. For example, data is collected from email correspondence with you; or through face to face meetings, your linkedin profile or through your company’s website. Information can also be gathered by us when you submit a query through our website.
Data is stored on email and in our client database systems, e.g. Mailchimp.
What Student Languages does with personal data it collects
Student Languages will process your personal data in connection with the management of our relationship with you for the following purposes:
• to contact you by telephone, email or post to send you details about our services, news and updates (where we have received your consent to do so);
• for administrative purposes in relation to the security of our IT systems, websites and applications;
• to comply with our legal obligations and any regulatory obligations;
• to comply with court orders and to exercise our legal rights or defend any claims .
Why does Student Languages process personal data?
Student Languages want to send you information which will help you improve your English. We will process your personal data before, during and after the end of the client relationship where:
• you have given us your consent to such processing (which you may withdraw at any time in the manner set out below).
• processing is necessary to provide you with our services such for example, so that we can maintain accurate and up-to-date client records and contact details, ensure effective business administration and manage our payment and invoicing processes; we have a legitimate interest, or a third party has a legitimate interest in processing your personal data;
• Student Languages needs to process the personal data in compliance with our legal obligations;
Who has access to data?
Your information will be shared internally, including directors and teachers.
Transfers of personal data outside of the EEA
Personal Data we collect from you may be transferred and stored outside the EEA to countries. Where your personal information is required to be sent outside the EEA we will ensure that any such transfers outside of the EEA are made subject to appropriate safeguards as required by the GDPR or any such data protection laws in force.
How does the organisation protect data?
The organisation takes the security of your data seriously. The organisation has internal policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by its employees in the performance of their duties.
The terms “we,” “us,” and “our” refer to Student Languages. The terms “Site” or "website" "organisation" refer to https://studentlanguages.com or https://c.studentlanguages.com. The terms “user,” “you,” and “your” refer to site visitors, customers, members and any other users of the site. The term 'Service' refers to https://c.studentlanguages.com, a membership site offering online courses, materials and other content.
For how long does the organisation keep data?
The organisation will hold your personal data for the duration of the client relationship between us.
You can unsubscribe from our Mailchimp mailing lists at any time where you have given us your consent to receive our marketing communications via Mailchimp. If you wish to be completely deleted from mailchimp both unsubscribed and removed from any archive please contact: [email protected]
As a data subject, you have a number of rights. You can:
• Access and obtain a copy of your data on request;
• Require Student Languages to change incorrect or incomplete data;
• Require Student Languages to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing;
• Object to the processing of your data where Student Languages is relying on its legitimate interests as the legal ground for processing; and
• Ask Student Languages to stop processing data for a period if data is inaccurate or there is a dispute about whether or not your interests override Student Languages' legitimate grounds for processing data.
If you would like to exercise any of these rights or have queries about how Student Languages collects, processes and stores your data please contact [email protected]
If you believe that Student Languages has not complied with your data protection rights, you can complain to the Information Commissioner which can be contacted at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, https://ico.org.uk
What if you do not provide personal data?
Certain information, such as contact details, have to be provided to enable Student Languages to enter a client relationship with you. This information is collated from your correspondence with Student Languages. If you object to your contact information being recorded on our system/s, e.g. your email address and phone number, please contact [email protected] and this information can be removed from our database records.
Changes to this Privacy Notice
The organisation may update or change this Privacy Notice from time to time without prior notice to you. Any changes to the Privacy Notice will be updated on our website.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Materials you Upload
Please do not upload or send any materials protected by copyright, trademark, or other proprietary right without the express written permission of the owner of the copyright, trademark, or other proprietary right, and the burden of determining that any Materials are not so protected rests entirely with you. You shall be liable for any damage resulting from any infringement of copyrights, trademarks, or other proprietary rights, or any other harm resulting from such a submission. For all Materials submitted by you to the Site, you automatically represent or warrant that you have the authority to use and distribute the Materials, and that the use or display of the Materials will not violate any laws, rules, regulations, or rights of third parties.
Student Languages may provide access to a community or social media platforms in conjunction with the Service. Student Languages is not required to provide a community platform, and has complete discretion with regards to the platform, and the nature of the interaction, dependent on the Service.
You agree that your use of these community and social media platforms is a privilege and Student Languages may limit or deny access to these platforms for misconduct that includes but is not limited to being inappropriate, rude, violent, or threatening. Student Languages will make reasonable efforts to provide notice to you with regards to inappropriate or unapproved content that you have placed within the voluntarily provided community and social media platform. Student Languages is not required to provide notice, and reserves all rights to take immediate and appropriate action to protect the Student Languages brand and image integrity.
By posting material on the c.studentlanguages.com, you grant us a worldwide, nonexclusive, irrevocable license to use the material for promotional, business development, and marketing purposes.
You consent to recordings being made of video lessons provided as part of the Service. You consent to your name, words, voice, and likeness being used by Student Languages for promotional, business development, and marketing purposes, without compensation to you. We will make reasonable effort to secure your written permission before using and distributing recordings, print materials, audio, or visual representations that refer to you.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
These cookies allow a website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, personalised features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise.
Links to other websites:
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter's IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).
We use Google Analytics to help us understand how visitors are using our website. This allows us to make improvements to our web services and your online experience. The Google Analytics tracking tool uses a number of cookies to collect information and report website usage statistics and does so without personally identifying individual visitors. If you wish to opt-out of Google Analytics tracking please visit and install the Google Analytics Opt-out Browser Add-on.
We use Facebook pixel to help understand how visitors use our site. This allows us to improve your experience on our website. The facebook pixel allows us to target you with specific adverts in the future.
Terms & Conditions of Service
Use of the site, all materials and all online services provided by Student Languages, are subject to the following Terms and Conditions. These Terms and Conditions apply to all site visitors, customers, and all other users of the site. By using the Site or Service, you agree to these Terms and Conditions, without modification, and acknowledge reading them.
Parties agree that the Service is in the nature of education. Student Languages reserves the right to substitute services equal to or comparable to the services listed if the need arises, without prior notice.
Data Collected to Manage Your Membership
At checkout, we will collect your name, email address, username, and password. This information is used to setup your account for our site. If you are redirected to an offsite payment gateway to complete your payment, we may store this information in a temporary session variable to setup your account when you return to our site.
At checkout, we may also collect your billing address and phone number. This information is used to confirm your credit card. The billing address and phone number are saved by our site to prepopulate the checkout form for future purchases and so we can get in touch with you if needed to discuss your order.
At checkout, we may also collect your credit card number, expiration date, and security code. This information is passed to our payment gateway to process your purchase. The last 4 digits of your credit card number and the expiration date are saved by our site to use for reference and to send you an email if your credit card will expire before the next recurring payment.
When you sign up for a membership we pass your email address and membership level to Mailchimp. We do this so we can send you useful information via email. If you do not want to receive these emails you can unsubscribe from the bottom of every email we send you. Learn more about Mailchimp's privacy practices here.
Using This Website
To become a member you must be 18 or older and have the requisite power and authority to enter into the Terms and Conditions listed here. Children under the age of 18 are prohibited from using the Site. Information provided on the Site and with reference to third party sites is subject to change. Student Languages does not confirm that the information provided, regardless of its source is accurate, complete, reliable, current, or error-free. Student Languages disclaims all liability for any inaccuracy, error, or incompleteness in the Content.
Creating An Account
In order to access the full website, you need to provide information including your email address, username, password and payment information. You agree that any information you give to Student Languages will always be accurate, correct, and up to date. Impersonating someone else or providing account information or an email address for someone else is forbidden. Your account must not be used for any illegal or unauthorized purpose. While using this site, you must not violate any laws in your jurisdiction.
You may use the Site and Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only. You shall not post or transmit through the Site any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libellous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law.
Refusal of Service
We reserve the right to accept or reject your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.
Once you have completed the checkout page, you will be directed to useful videos and pages which will explain how to use this website. We will also email you to confirm the placement of your order and with details concerning product delivery and ongoing payments. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.
Duration of the Agreement
Once confirmed, we will provide you access to the purchased Service. You agree and understand that access to the Service may at times be influenced and affected by third parties that we use to provide the Service (website hosting, plugins etc.). You agree and understand that no breach of contract action may be initiated against Student Languages when there are reasonable delays in the access of the Service.
Student Languages reserves the right to terminate the Service, and or access to certain features of the Service, with or without prior notice to you. We will make reasonable efforts to provide notice but is not required to do so under the terms of this agreement.
Your access is dependent on the service and 'lifetime access' means for the lifetime of the Service. If for any reason, Student Languages ceases to exist, then your access to the Service terminates.
Cancellations & Refunds
At the moment we do not offer refunds.
We try to explain the Service as best and clearly as possible. Please accept that this website may not always be 100% correct and that we reserve the right to refuse or cancel any order with an incorrect price listing.
Student Languages' Intellectual Property
The Site and Service contain intellectual property owned by Student Languages, including trademarks, copyrights, proprietary information, and other intellectual property. Student Languages' copyrighted and original materials are provided to you as part of the Service for your individual use only and a single-user license. All intellectual property, including Student Languages' copyrighted materials shall remain the sole property of Student Languages. No license to sell or distribute our materials is granted or implied.
You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site or Service Content or intellectual property, in whole or in part, without our prior written consent. This includes but is not limited to sharing material with others, posting excerpts of material on any social media, blogging about the material, or in any other way that would reasonably appear to share the Site or Service’s information with a non-member. We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy.
We may at any time amend these Terms and Conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions on this Site. Any use of the Site or Service by you after being notified means you accept these amendments. We reserve the right to update any portion of our Site and Service, including these Terms and Conditions, at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms and Conditions.
Limitation of Liability
In no event shall Student Languages be liable for loss of profits or indirect, special, exemplary or punitive, or consequential damages arising from your use of the site or service. Student Languages is also not liable for damages in connection with (I) any failure of performance, error, omission, denial of service, attack, interruption, deletion, defect, delay in operation or transmission, computer virus or line or system failure; (II) loss of revenue, anticipated profits, business, savings, goodwill or data and (III) third party theft of, destruction of, unauthorised access to, alteration of, or use of your information or property, regardless of our negligence, gross negligence, failure of an essential purpose and whether such liability arises in negligence, contract, tort, or any other theory of legal liability. The foregoing applies even if Student Languages has been advised of the possibility of or could have foreseen the damages. In those states that do not allow the exclusion or limitation of liability for the damages, our liability is limited to the fullest possible extent permitted by law. In no event shall Student Languages' cumulative liability to you exceed $20.
The Site and the Service may contain links to third-party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, terms, practices or policies of third-party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with Student Languages. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.
You shall indemnify and hold us harmless from and against any and all claims, actions or demands, liabilities and settlements, as well as third party claims and causes of action, including, without limitation, attorneys’ fees, resulting from your violation of these Terms and Conditions, or any use by you of the Site or Service. You shall bear the sole financial burden in connection with any such defense, including, without limitation, providing us with such information, documentation and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defense without our prior written consent.
Should any claim be commenced between the parties hereto or their personal representatives concerning any provision of this Agreement or the rights and duties of any person in relation to this Agreement, the party prevailing in such action shall be entitled, in addition to such other relief as may be granted to a reasonable sum as and for that party’s attorney’s fees in such action.
In the event any provision or part of this Agreement is found to be invalid or unenforceable by an arbitrator or court of competent jurisdiction, only that particular provision or part so found, and not the entire Agreement, will be inoperative.
Acceptance of Agreement
This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the website, the content, products or services provided by or through the website, and the subject matter of this Agreement.
My Contact Information
If you have any privacy-specific concerns, you can contact me at: [email protected]